Please make sure you are booking in with the academic librarian who looks after your programme - all of our staff have subject specialties, and if you book in with the wrong person they may not be able to help and will advise you rebook with the correct person.
You can use our online booking system to make an appointment with the academic librarian for your area. You will be asked to choose the site you are based at, then you will see a list of the academic librarians who work at that site. Please be aware that some librarians are based at one more than site.
Our staff can take appointments in person, over the telephone or online using the Blackboard Collaborate webinar tool.
- If you book a telephone appointment, please make sure you leave us your number. We will call you at the time of the appointment. If you do not respond, we will leave a voice message and try again 5 minutes later.
- If you book an online appointment you will be sent a link in the confirmation email to access the webinar.
- If you cannot attend an appointment you have booked, please cancel the appointment using the link in your confirmation email.