Reservations are normally processed within 24 hours (excluding weekends and bank holidays).
However, there are a number of reasons why a reservation might take a little longer than usual, for example:
- There is a queue for the item
- The previous borrower has failed to return the item on time
- The item is missing/damaged
- The item is being transported from another site.
You will receive an email to your Unimail as soon as your item is ready for collection.
If you are concerned about your reservation, please feel free to speak to a member of your library team.
